Frequently Asked Questions

Every Saturday morning at 9 a.m.

You’ll have until Tuesday at 10 p.m. to get your order in for the week! But don’t wait too long, some items will only have a limited quantity each week!

Yes! Local delivery within the city is available for every order.

We charge a flat rate of $5 for delivery on all orders under $25. Anything above that, it’s headed your way at no extra cost!

Currently we’re only delivering to addresses within Winnipeg, MB, and some of the closer communities just outside the city limits.

Once you punch in your address at checkout, you’ll be able to see if delivery is available or not. If it isn’t, please reach out and let us know! At the end of the day, we want everyone to be able to enjoy our products, so let us know where you’re located and we’ll see if we can work something out!

Not yet, but we absolutely will in the near future.

We’re relying on our customers to help us shape the way Butter Bakery evolves, so if you feel like pickup is the best option for you, let us know! We will always take your feedback and suggestions seriously.

Not yet! We are a small microbakery that operates out of a commercial kitchen, but we hope to have a beautiful storefront one day down the road!

Unfortunately we can not offer refunds on our products as they are consumed goods that cannot be repurposed.

That being said, if you are unhappy in any way with any of your products, reach out and we will always do everything that we can to make it right!

We take a tremendous amount of pride in the quality of our products and always want you to enjoy every last bite.

Not currently, but we will absolutely be offering some gluten free and dairy free options in the future!

Allergen-friendly recipes can be a bit high maintenance and we want to make sure that we create a truly delicious product before launching! Stay tuned on our Instagram or email list and you’ll be the first to know when our allergen-friendly products launch.